Connecting to your computer remotely is quick and efficient, providing you with an immediate ‘fix’ rather than waiting for a personal visit plus travelling expenses.
Utilising the faster internet speeds available today, it is possible to ‘remote control’ a computer or server and manage a system or show you how to complete a particular task.
You can watch on your screen exactly what is being done and the link is heavily password protected, secure and encrypted.
One temporary means of access uses ‘Team Viewer’ 
When required you may be asked to download Team Viewer by clicking on the logo shown above or on this link DOWNLOAD TEAM VIEWER. Once installed it will generate a Username and Password valid only for one session.
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For established clients it is better to permanently install this customised, secure and password protected version of Ammyy Admin. Using Ammyy is much easier for both of us and connection is quick and simple. I will have to download and install the software for you.
Important Note!!
“Ammyy” software has been widely used by fraudsters and consequently flagged by Google and others as possibly malicious. My copy of Ammyy is the “paid for” professional version with additional password protection and encryption. It is safe and secure.

Never… Never… respond to the unsolicited telephone caller who claims to be calling on behalf of Microsoft as they have “detected a problem with your computer”. It is a fraud.
Never allow anyone you do not know personally, and who you know you can trust, to access your computer, remotely or otherwise. They can be very persuasive.
Link to 7Zip after download rename “7z920.les” to “7z920.exe”
Link to Ammyy Admin (password protected zip file)